1.
Introduction
Your
privacy is important to WEG SA (hereinafter “we”, “our” or “WEG”), and we are
committed to protecting your personal data.
Esse Aviso
de Privacidade se refere ao uso do software WEG PV CONNECT (“App”). A WEG opera
e mantém o software WEG PV CONNECT em conformidade com a Lei Geral de Proteção
de Dados Pessoais (LGPD) e outras leis aplicáveis sobre proteção e privacidade
de dados pessoais. Neste aviso é informado sobre quais dados pessoais são tratados,
como são tratados, a finalidade do tratamento e como você pode entrar em
contato.
2.
What Data do we collect?
We process
personal data that you actively provide or through the use of this App
Services, including, but not limited to:
- Device Information:
When you interact with our App, we automatically collect device
information such as your devices MAC address, IP address, wireless
connection information, operating system type and version, app version
number, notification identifier push , location via GPS and web browser,
browser version, log files and mobile network information.
- Usage Data: During
your interaction with our websites and services, we automatically collect
usage data relating to visits, clicks, downloads, messages sent/received
and other use of our websites and services.
- Account or profile
data: When you register an account with us, we may collect the address of
the location where the plant is installed, your name and contact details
such as email address, username and login credentials.
- Additional
functions based on location information:
- When you enable
location-based functions through permission settings on your mobile
device, we will collect and process your location information to enable
these functions, such as the weather information service.
- Additional
services for accessing and uploading photos/videos based on photo albums
(image library/video library):
- You can use this
function to upload your photos/images/videos after enabling photo album permission,
from in order to perform functions such as reporting problems using the
device, etc.
- Additional
services based on storage permissions:
The aim is to ensure the stable operation of the application using the
storage permission. After you give or indicate permission to read/write
your mobile device's storage, we will access images, files, crash log
information and other necessary information from your mobile device's
storage to provide you with functions such as posting information or
logging failure to register information locally. Please note that if you
activate any permission, you authorize us to collect and use personal
information to provide you with the corresponding services. As soon as
you deactivate any permission, we will consider revoking the
authorization and will not continue to collect personal data based on the
corresponding permissions, and the related functions may be terminated.
However, your decision to disable permission will not affect the prior
collection and use of information based on your authorization.
3.
Why we collect your data
The
personal data we collect is used for the same purposes for which it was
provided. We may use your personal data for the following purposes:
- Provide services to
you: We process your account and profile data, device information, usage
data, location information and smart device-related information to provide
you with our products and services that you have requested or purchased:
- Improve our
services: We process your device information, usage data, location
information to ensure the functions and security of our products, to
develop and improve our products and services, to analyze the efficiency
of our operations, and to prevent and track fraudulent or improper use.
- Non-marketing communication:
We process your Personal Data to send you important information about the
Services, changes to our terms, conditions and policies. At the same time,
we will also send you notifications related to the services you have
purchased, such as alert services. You can manage notification functions
directly in user preferences.
- Personalization: we
can process your account and profile data to allow you to configure push
notifications and alerts.
- Legal Compliance:
We may process your Personal Data as we believe is necessary or
appropriate to comply with applicable laws and regulations; to comply with
legal process; to respond to requests from public and government
authorities; to protect our operations, business and systems.
4.
Security
WEG applies good information security practices to protect your personal
data against accidental or illegal destruction, loss, use or alteration and
against unauthorized disclosure or access. We restrict access to information
only to WEG employees or partners duly authorized to fulfill the purposes
described in this Privacy Notice. However, no method of transmission over the
internet, or method of electronic storage is 100% secure and reliable, and we
cannot guarantee its absolute security.
5.
Links to other websites
This Privacy
Notice applies only to this application, and not to websites or applications
offered and operated by third parties.
6.
Children of Teens
This
Application is not directed to children under 13 years of age and teenagers
under 18 years of age. If we discover that a child has provided us with
personal information, we will delete it from our servers. We will only use or
disclose personal data about a child or young person to the extent permitted by
law, to obtain parental consent, in accordance with local laws and regulations
or to protect a child.
If you are
a parent or guardian and you are aware that your child has provided us with
personal information, please contact us so that we will be able to do necessary
actions.
7. Transfer
and sharing of personal data
- Based on your
consent, when you enable the geolocation feature, your location
information will be generated and shared with Google Maps services. Please
note that Google has corresponding data protection measures, which you can
refer to Google's Data Protection Terms for more details: https://
privacy.google.com /businesses/ gdprservices /. You may opt out of the use
of your location information by managing your permission settings on the
Services, at which point we will stop collecting and using your location
information.
- To our third-party
service providers who perform certain business-related functions for us,
such as website hosting, data analysis, payment and credit card
processing, infrastructure provision, IT services, customer support
service, delivery services email and other similar services to enable them
to provide services to us.
- For our
subsidiaries, to carry out regular business activities.
- Courts, law
enforcement authorities or regulators if necessary to comply with the law
or for the establishment, exercise or defense of legal claims.
8. Retention
Periods
We process
your Personal Data for the period necessary for the purposes set out in this
Privacy Notice, or to comply with legal obligations so that we can keep the
data for a longer retention period.
9. What
are your rights?
At any
time, you can request to view your personal data, either to correct or delete
it. Furthermore, it is your right to request limited processing of your data,
and, if applicable, to object to future processing of your data and/or request
its portability to another data controller.
You can
exercise the aforementioned rights by contacting us.
10. HOW
CAN YOU CONTACT US?
Requests
can be directed to the following contact:
Data Officer / Data Protection Officer
Ana
Carolina Bianchini Brandenburg
WEG Equipamentos Elétricos S.A.
Avenue Prefeito Waldemar Grubba, 3.300 – 89256-900
Jaraguá do Sul, Santa Catarina, Brasil
E-mail: privacidade-dados@weg.net
Telephone: +55 47 3276 4679
11. Updates
to this Privacy Notice
We may
update this notice from time to time to reflect changes in the way we process
personal data or to clarify information we provide in this notice. Our
rectifications are in accordance with applicable laws related to data
protection.
We recommend that you check the latest version of this notice regularly. This
Privacy Notice was last updated on March 26, 2024.